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Latch
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Frequently Asked Questions
Product Manuals
3
Installation and User Guide for Smart Lock Latch
Drill Sheet for Smart Lock Latch
Door Compatibility for Smart Lock Latch
Lock Issues: Locking the Latch
3
How do I unlock my door if I accidentally locked it before pairing?
How do I lock the door?
How do I unlock my Smart Lock Latch via Bluetooth?
Battery
3
How do I replace batteries on my lock?
My batteries have completely run out and I am locked outside my house. What can I do?
On average, how long does the batteries last?
Pairing Issues
3
Why is there no lock showing on my home page even though it's been paired to my account?
How do I un-pair the Smart Lock Latch from my phone?
How do I pair the Smart Lock Latch to my phone?
Bluetooth Key, PIN Codes
16
How do I remove/delete a shared Bluetooth Key?
What is a Master PIN code?
Where can I view my Master PIN code?
Can the Master PIN code be shorter?
Does the Master PIN code expire?
See all 16 articles
